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It never rains but it pours! Managing a LocalGov digital service in severe...
Wow, what a week it has been – flooding, snow, falling trees, roofs blowing off, missing animals and road closures! I am not going to lie, it has been stressful, but it is at times like this that I am...
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Farewell Lewis Moorcroft
On Thursday 20th March 2014 we waved goodbye to another member of the “old guard” of Project WIP – Lewis Moorcroft, who has moved onto a new job in the private sector. After almost 5 years of working...
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“Yeah well, I also cook…”
At the start of last week (1st April 2014 to be precise), I made the leap across the border from Telford & Wrekin Council over to Shropshire to become Project WIP’s joint newest member, alongside...
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Social Shropshire
Intro Last night (1st May 2014), I gave a talk at an event called #rocketcamp in Hereford that was organsied by the lovely Ben Proctor ( head of web & comms at Herefordshire Council), and aimed at...
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Ciao Cait
Tuesday 13th May 2014 was a sad day, as we wished bon voyage to another member of Project WIP – Cait, our “social media ninja”. She is heading off on a very exciting trip to Uganda to volunteer with...
View ArticleHow we write
It’s an ongoing process, but we have, over the last year or so, been trying to improve the way we communicate with our customers. Whether it is via our webpages or social media (it’s incredibly easy to...
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Thoughts from a #localgovcamp newbie – part 1
Anyone working in local government over the last few years should have heard about LocalGovCamp, and the melting pot of people and ideas that has jump started a number of different schemes and projects...
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Thoughts from a #localgovcamp newbie – part 2
Following on from part 1 of this post, it’s time to talk about the main LocalGovCamp event… The unconference I wasn’t entirely sure what to expect from this day, but from the tales of attendees of...
View ArticleMuch ado about Parking
Last week we pushed out our latest addition to new.shropshire.gov.uk, the Parking pages, occasionally known as “those bl**dy parking pages” in the office. Just to be clear, we’ve got plenty of love for...
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umbLocalGov 2 – will you be attending?
Following a lot of questions over social media, and from meeting others at various public sector events, we have put together another free – yes, FREE – “Umbraco in Local Government” event for the...
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umbLocalGov 2 – the (belated) round-up
First of all, I have to apologise for the delay in writing this round-up post… it’s been the usual case of getting my head stuck in the day-to-day jobs and meetings and, before I’ve known it, months...
View ArticleMy first year with Project WIP
I’m Dan, the web designer/developer for the Digital Services team (aka Project WIP) at Shropshire Council, and this is a look into where I came from and what I’ve achieved in the year since I started...
View ArticlePersonas and profiling (who needs the FBI?)
We’ve talked before about some of the UX methods we use, and our mantra “design for the user”, but two very important questions we need to ask are, “Who exactly are our users?” and “How do we get teams...
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Saying au revoir to Mike, Luca & Florent
The last few months have been pretty hectic for us, with plenty of services making the transition to the customer-focussed new.shropshire.gov.uk, along with revamps of council related websites and some...
View ArticleThe Fulcrum Project
Despite the title, this blog post isn’t about a long-lost Robert Ludlum thriller. It is, rather, a quick run through of a piece of work, as thrilling as any thriller, that’s been taking up a lot of our...
View ArticleFarewell Lorna
It’s with a heavy heart that we must say goodbye to Lorna, who has taken voluntary redundancy from Shropshire Council. After leaving what could have been a glittering career ‘sexing chickens’ (nope, me...
View ArticleCome and work with us
As you may have noticed from our recent posts, we’ve have had a few of our team move on to pastures new (or return to university to complete their studies after spending their placement with us)....
View ArticleWhat’s going on?
The title of this post is actually a question we’ve been asked multiple times in just as many different contexts, and is an appropriate question to ask of Project WIP as a whole considering that we’ve...
View ArticleHello and Goodbye – my time at Project WIP
I’m Liam Northwood, and today, Thursday 8th September 2016, my time with the Digital Services team (aka the talented people behind Project WIP) will come to an end. Instead of them writing up a...
View ArticleThere and back again
Having a fantastic experience working at Shropshire Council for 48 weeks on my placement year from Staffordshire University, it only took me another 36 weeks to finish my studies and return to the...
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